(Untitled)

Nov 22, 2010 20:21

I'm sure some of you may not think this is bad_service, however I do...in fact I think it is downright ridiculous service ( Read more... )

omfg, uncaring service, bloody hell, first do no harm?

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entropymagnet November 23 2010, 03:24:28 UTC
My sister-in-law had a similar experience this summer when she lost her son at 28 weeks. :( Babies R Us was definitely not understanding of anything going on. As a result, I have saved every receipt for everything I've purchased throughout my pregnancy - big or small - "just in case."

They should change their name to Assholes R Us.

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the_pyre November 23 2010, 03:39:15 UTC
After reading this post I am ashamed to have registered there. My babyshower probably got them a couple grand and it's making me sick.

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thisdaydreamer November 23 2010, 03:42:33 UTC
You didn't know. Be ashamed of them, not yourself.

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copper_season November 23 2010, 04:48:47 UTC
Don't be ashamed! You had no idea about this and that they are unfeeling jerks.

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entropymagnet November 23 2010, 14:51:10 UTC
I agree with thisdaydreamer and emma_moon. Every company has some doucheskeletons in their closet; this just seems all the more tragic because there's loss and babies involved. You had no way of knowing they'd be like that.

In a similar vein, I'm sure there are BRUs who have provided exceptional compassion and care for their customers in tragic circumstances. It's just that, unfortunately, it only takes one or two asshole managers to give an entire company a bad name.

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theflyers November 23 2010, 20:21:00 UTC
Most giant corporations are uncaring jerks like this, don't feel bad for not knowing :|

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di50rd3r November 23 2010, 14:46:16 UTC
yeah, i worked for babies r us when i was a teenager. whenever we received a product with even the slightest flaw (not saftey flaws of course, but maybe a small scratch no one would even notice to begin with), employees were instructed to slash said products with box cutters and throw them in the dumpster. they never donate anything, they don't give a shit about their customers, and i quit after 2 weeks.

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entropymagnet November 23 2010, 14:53:21 UTC
That's appalling. I'm glad you didn't stay with the company. :(

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fortifarse November 23 2010, 15:56:01 UTC
Many companies had that policy, mainly because "I'm taking this to (donation area)" kept turning into "e-bay time !!"

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kioskgirl November 23 2010, 19:36:14 UTC
Or people who pull things out of dumpsters and then try to return them to the store because it's "damaged". These policies suck and seem like a waste of usable stuff, but they are in place for a reason.

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rightsaidred November 23 2010, 21:36:42 UTC
THIS. It's totally an LP issue. It seems wasteful, but dishonest people can really drive up the cost of doing business, which eats into profits and/or causes prices to go up to compensate.

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buggrit_1979 November 26 2010, 07:21:10 UTC
The problem is them getting dumpstered in the first place, rather than being donated to a useful cause.

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fortifarse November 27 2010, 05:13:09 UTC
They don't know that it will make it there all the time, unfortunately.

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