You two (fauxdistressed and toodani) don't get it do you since you probably didn't read the whole thing to get the gist of my point. That's okay, I'll explain.
As I wrote, "Not as bad but it still goes with the theme that businesses aren't hiring competent people."
I'm not saying getting more money is a bad thing since it's in my favor however it falls in the same category as the other incidents because the cashier didn't give me back the correct amount.
The whole point of my topic was that these people are not counting change correctly. It doesn't matter if it's in my favor or in their business' favor the fact remains that they're not doing their job properly hence it's bad service.
I've worked retail and if I was over or under my bosses would get upset. Hell at one job you could get written up for either incident if you were over or under by $5 or more.
I've also worked two jobs - from 3:30 AM until 8:30 PM however regardless of how tired I was I'd always double check how much change I would give the person. If they got back $7.23 from a $20 I'd pull one five, two ones, two dimes and three pennies then count it back to them as $12.78 (penny), .79 (penny), .80 (penny), .90 (dime), $13 (dime), $14 (dollar), $15 (dollar), $20 (five). Not hard and no way to make a mistake that way since it's verifying what you're giving. They don't teach that anymore which is a shame.
But at any rate, the gist of the last story is indeed that there are too many mistakes being made one way or another and it's bad service.
I read the whole thing and I understood it!! Probably that seven years of higher education that helped me get through it all.
What you don't seem to be getting is that making mistakes does not render you incompetent to do your job. You've encountered these people for all of five minutes of their life and in all but one situation, they seemed to be trying hard to fix their mistake. So yes, I take offense that you think their education should be called into play as an attack weapon. Maybe it's your own joblessness that's got you all wound up about it. Maybe you think that if it were YOU as that cashier, you'd be 100% perfect, 100% of the time. But if you aren't, I hope your customer doesn't call up your personal life as justification. Because it won't be so funny the other way around.
How did you remember the exact coins the first lady gave the cashier? I would feel very uncomfortable to have a complete stranger watching me so closely they knew I pulled out two quarters, a dime, a nickel and three pennies as opposed to, say, 6 dimes, 3 nickels, and three pennies.
How did you remember the exact coins the first lady gave the cashier? I would feel very uncomfortable to have a complete stranger watching me so closely they knew I pulled out two quarters, a dime, a nickel and three pennies as opposed to, say, 6 dimes, 3 nickels, and three pennies. Um, do you mean in my original post or in the example? The original was because she said, loudly, that she gave him exact change and was to get back $6 even. In my example it was an example.
As I wrote, "Not as bad but it still goes with the theme that businesses aren't hiring competent people."
I'm not saying getting more money is a bad thing since it's in my favor however it falls in the same category as the other incidents because the cashier didn't give me back the correct amount.
The whole point of my topic was that these people are not counting change correctly. It doesn't matter if it's in my favor or in their business' favor the fact remains that they're not doing their job properly hence it's bad service.
I've worked retail and if I was over or under my bosses would get upset. Hell at one job you could get written up for either incident if you were over or under by $5 or more.
I've also worked two jobs - from 3:30 AM until 8:30 PM however regardless of how tired I was I'd always double check how much change I would give the person. If they got back $7.23 from a $20 I'd pull one five, two ones, two dimes and three pennies then count it back to them as $12.78 (penny), .79 (penny), .80 (penny), .90 (dime), $13 (dime), $14 (dollar), $15 (dollar), $20 (five). Not hard and no way to make a mistake that way since it's verifying what you're giving. They don't teach that anymore which is a shame.
But at any rate, the gist of the last story is indeed that there are too many mistakes being made one way or another and it's bad service.
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What you don't seem to be getting is that making mistakes does not render you incompetent to do your job. You've encountered these people for all of five minutes of their life and in all but one situation, they seemed to be trying hard to fix their mistake. So yes, I take offense that you think their education should be called into play as an attack weapon. Maybe it's your own joblessness that's got you all wound up about it. Maybe you think that if it were YOU as that cashier, you'd be 100% perfect, 100% of the time. But if you aren't, I hope your customer doesn't call up your personal life as justification. Because it won't be so funny the other way around.
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Um, do you mean in my original post or in the example? The original was because she said, loudly, that she gave him exact change and was to get back $6 even. In my example it was an example.
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