Unhappy experience with laurentriangle. Update: Resolved!

[blythetastic]

First off, let me say that I didn’t want to post here ever because I don’t want to cause drama or be mean to a fellow collector. I honestly really have debated on whether to post about my transaction or stay quiet but a recent transaction left me very upset. After reading their ebay feedback, I’m not sure it’s their first time with a BDD…so I’m

Comments

[punklikeleno]

This is Laurentriangle.

I did send the doll in early July but it got sent back to me along with other packages I had tried to send a week or so ago. I don't know why this was so I sent her again via courier as soon as I could.

I did lose the tracking number that I had in July so I know I have no proof of that. I'm sorry about stuffing you around with the communication I hope your mum likes her and she gets to you safely.

[blythetastic]

I do appreciate your explanation but I must ask, why you didn't tell me this sooner? I'm honestly pretty understanding when I know what's going on but you left me in the dark, so I felt like my only choice was a paypal claim.

[punklikeleno]

I didn't really have a lot of time. Have you received her yet?

[blythetastic]

No, according to the tracking number, she's currently "Inbound Out of Customs". I'm guessing this means she made it through customs and is on her way.

[punklikeleno]

Good :) I'm glad she's getting there!

[blythetastic]

She arrived today. May I ask where the rest of her stock outfit is? Originally, you said she would come with everything but the stand but her dress and shoes are missing.

[punklikeleno]

The box was NOT in that condition when I sent it! I included the dress and shoes in a different package that should've been in the box. I asked my post office lady about putting bubble wrap in the box and she said she would put it in there and seal the box.

I will send you a refund of the full amount after paypal reviews the case regardless of who's favor it's in. I'm so sorry that this happened.

[blythetastic]

Oh, I didn't think the box was in bad shape when you sent it. I admit, i was surprised it got so beat up alone the way. I went ahead and cancelled the dispute because I don't see any good in paypal putting a strike (or whatever they do, honestly I'm sure and don't want to find out) against either one of us. I'm guessing that messes with your paypal account and that would be a pain.

On the bright side, I'm happy to say that my mom really likes the doll! She asked if it would be possible to get a small refund to replace the dress and boots?

[punklikeleno]

I'm willing to refund her about $25-30 USD?

I'm really happy she likes PP. I'm so sorry this all got so messy.

[blythetastic]

Sure, that'd be great. I'm not really sure how much to say so whatever you think is fair. :]

[punklikeleno]

Sent :)