(no subject)
Yet another reason for me not to leave Plusnet as my broadband provider.
Bt arrived this morning to connect our phone line, despite them telling me it wouldn't require an engineer! (good job i have an understanding boss!) He connected the line with no problems and went on his merry way.
Our phone appears to be broken, because i cant get a tone out of out. However my PC will connect to the internet via dial up.
So before i left i submitted a customer service ticket to plusnet asking if there was any way they could waive the dial up costs until our broadband service had completed it's move in around a weeks time.
Sure enough when i got to work there was a response. They've provided me with a free dial up number to use until the broadband is again active!
Fantastic. I don't care how cheap Sky or anyone elses broadband is, you can buy service like that!
Bt arrived this morning to connect our phone line, despite them telling me it wouldn't require an engineer! (good job i have an understanding boss!) He connected the line with no problems and went on his merry way.
Our phone appears to be broken, because i cant get a tone out of out. However my PC will connect to the internet via dial up.
So before i left i submitted a customer service ticket to plusnet asking if there was any way they could waive the dial up costs until our broadband service had completed it's move in around a weeks time.
Sure enough when i got to work there was a response. They've provided me with a free dial up number to use until the broadband is again active!
Fantastic. I don't care how cheap Sky or anyone elses broadband is, you can buy service like that!