I trust the LJ development team. Do you?

[azurelunatic]

I trust LiveJournal's development team to have LiveJournal's best interests at heart, to lead LiveJournal in a good direction, and to listen to constructive feedback.

I will do my best to make the feedback I leave for LiveJournal developers constructive in nature.
If you wouldn't do it in fandom, don't do it to the devs. I know that this is the

Comments

[bekijane]

*standing ovation*

Pssst: welovelj

[azurelunatic]

/me takes a bow

[lacey]

Brava.

[azurelunatic]

Thank you. I hear these discussions and instead of ranting hugely there or having it all boil around inside me, I have to get it out of my head and that means writing it out into coherent format.

[lacey]

Well, you did it very well, and i'm glad someone said it, because I have so many things such as that boiling around in my gut, but I don't usually write very eloquently, but I knew someone would write something like this, and i'm glad it was you, someone who understands these things and isn't just spouting off.

[azurelunatic]

I consider it one of my duties to LJ as a volunteer to do these things. It's actually one of my duties as clergy as well. I have this gift with words, and one of the traditional duties of clergy is to put into words the things that people are thinking but don't quite know how to articulate. Since part of my "congregation", if you will, is Support, I just can't not poke at the things that are bothering Support-in-general and channel-in-specific.

[kiwiria]

Agree with you completely. I'm not happy with the new update page, but realize it's mostly a matter of getting used to it. My one problem that I considered a bug rather than an 'issue', I adressed in LJ-design (line breaks and paragraph breaks not being recognized in html) and it has already been fixed! :-)

Random raving will get you nowhere - as the nipple debate indicates. I don't agree with LJs initial handling of the problem (as there are a LOT of other icons more offensive which are still allowed), but once the boob-nazies started throwing tantrums, there was nothing else for them to do.

I'm still occasionally short on database handles though. Or rather, I was yesterday - haven't been online long enough today to tell.

[azurelunatic]

They're very good on either fixing bugs or at least getting them on the list of things to fix. I watch what I believe is the official bug-tracking community, and I see things being put in there within five minutes after a problem is proven reproducable.

[kiwiria]

Oooh! What's the name of that community? I'd love to watch it.

[azurelunatic]

The one I was thinking of is actually locked and membership is employees and core Support volunteers only, but the public log of updates to the site is changelog. It makes sense that the bugs would be private to avoid exploitation.

[blueutopiah]

Seriously, as an LJ user I'm stunned at how well the site runs. I've never heard of anyone losing their journals and I've never really seen the site go down for extended periods of time (like the debaucle at aff.net earlier this year). I mean, the only time that it went down in the past year was a few weeks ago and it was only for a few hours AND LJ more than made up for it by extending paid account time (which surprised the crap out of me, IMO they didn't have to do anything, sites going down here and there is a fact of life but I'm sure you guys got a HOST of OMGELJAYINEEDYOUNOW complaints.)

And the only time I had a problem, you guys responded pretty quickly and even though I had taken care of it, you were still interested in why it happened and how to fix it for other users. Trust me, I spent far too long dealing with health insurance companies who didn't care a lick about me at all and were eager to prove that at every turn - LJ spoils me by contrast. Some people just don't know what they have.

[azurelunatic]

It helps the uptime that virtually *all* of volunteers (and probably staff too) are The Biggest LJ Addicts Evar. That's actually how I got into volunteering -- the Great Power Loss Incident with the Big Red Button happened, and I remembered that there was an IRC channel for volunteers (I'd poked around the edges of volunteering) and since I wanted up-to-the-minute info, I knew that's where it would be

[azurelunatic]

You're welcome. I've considered applying for the Abuse team, but don't yet have the spare time + social stats leveled up yet.