Lutron

[polyfrog]

Several years ago, I installed a Lutron dimmer with IR remote in the back bedroom of my house. A few years later, it stopped working. The remote would work it, but the actual physical switch was not responsive. I pulled it, replaced it with a simple switch, and tried to take it apart to see if it was something simple to fix. I discovered that

Comments

[gomeza]

Now THAT is customer service.