(Untitled)

Nov 05, 2011 19:51

Should you get a discount for using the self service checkout?

entitlement issues

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marijuanakills November 5 2011, 19:57:37 UTC
Nah, those machines cost and employees still have to be paid to monitor and assist in those areas.

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grandwazooo November 5 2011, 20:46:19 UTC
if there wasn't a saving to the shop why would they bother to fit them?

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dyheli November 5 2011, 22:04:12 UTC
I assume the employees on call to assist with those self check outs also have other duties as well. Another cashier couldn't leave her post to put stuff away, etc. So maybe it's like two people in one?

I'm in CA and where I live the person who assists with self check outs are floaters doing other things up in the front of the store.

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grandwazooo November 5 2011, 22:18:29 UTC
so the self checkout saves a cashier.
the person using the checkout does that cashiers job for 0 finincial gain - the store gains the cost of a staff member.

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loislolane November 5 2011, 23:32:28 UTC
That is generally reflected in the prices of the products in the store.

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grandwazooo November 6 2011, 00:01:24 UTC
negligable?
if every supermarket/large local shop in the country can drop one staff member per shift thanks to replacing them with selfservice tills we are looking at several thousand more unemployed in the country - this is doubly significant as it is the younger members of society, single parents, students who find it hardest to get work that would traditionally be employed in those positions - as well as all those who then can't find other jobs because they never got the chance to work evenings in the local shop to get experience in the first place.

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grandwazooo November 6 2011, 01:06:22 UTC
Nectar/clubcard points would do - and they are worthless enough that savings could be passed on that way

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dyheli November 6 2011, 00:08:24 UTC
True, but I've never seen self checkouts WITHOUT a store assistant. Any time it needed to be reset, etc, a store assistant was there to help. Which is where I was coming from in my first comment.

Maybe they are better designed or something where you are, but here ... no.

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grandwazooo November 6 2011, 00:14:07 UTC
most have an assistant, agreed - although its the security guard who deals with the ones in my local store - and that assistant is probably managing 6+ tills and some stock control - as opposed to 6 tills taking 6 staff plus the person to do stock control - once customers have been educated how to make the tills work, then the tills take less attention, but note it is the customers who have to make the system work.

I admit that in most cases the 6 robots havent replaced 6 staffed tills, but they have at least saved 1 member of staff, if not more.

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