Aug 18, 2006 07:58
Mother's Day I had splurged and gotten my Mom a gift certificate for Kara's Spa in Cole Harbour. I knew going back to school that Mother's and Father's Days were my last opportunity to splurge on my parents before becoming unemployed. I told Mom we would make it a girls night and go do something together.
So, last night we went. Spa manicures and pedicures. And for my Mom, I think this was the first time that she's EVER had toenail polish on her toes. EVER. They situated us upstairs in a large double room. Brought Mom some wine and myself some coffee. The experience was luxurious. Wonderful smelling lotions and oils, massages and of course, nicely painted nails. Mom opted for a bolder color than I would have guessed, but it looked awesome. I was in some sort of strange docile girly mode, so mine are now a pale shiney pink. I think there's something wrong with me.
Mom and I were discussing bringing my 80 year old grandmother there. As really, she's too elderly to properly care for her nails and feet, and she would really enjoy being pampered. Not to mention, at her age, she has lots of disposable income. She deserves a treat. We were talking to the estheticians about it, and they mentioned that they do get a lot of elderly people coming in for nail care.
BUT... all the nail and spa rooms are UPSTAIRS at Kara's. It's a gorgeous house-like building they have it in, but the upstairs is all chopped into little rooms for various treatments. Lovely... but what happened to accessibility?? I asked if there were any nail-care stations downstairs... but no. Downstairs is the hair salon, upstairs is the esthetics, and down-downstairs is the piercing and tattoos. Hrrrrrrrmmmm. This bothered me. What happened to accessibility?
So, now Kara's is not an option on somewhere we can take my grandmother, as really *I* can barely walk up the stairs there, let alone with oily feet, pedicure flip flops and a little wine... hell no. Stairs = bad.
All in all it was a great time, the girls were sweet, we had fun, the service was great, but it just left me wondering what happened to accessibility in business.