You know what's stupid?

This is one end of a phone conversation today between one of our Incident Managers and the resolver group.

"Hello, we've just sent you an email about a high severity problem in Warsaw."

"Warsaw."

"No, Warsaw."

"Warsaw. It's in Poland."

"W-A-R-S-A-W"

"Yes. A nice holiday destination if you're ever in the area."

"Yes, I doubt you will too."

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Okay, okay. I'll stop now. It's my bedtime anyway. Goodnight.