Anyone want to help me write a letter?
I was thinking about locking this, but I could do with some extra help.
Short story: I'm writing a letter of complaint to the ER about the nurse who looked after me when I was having my miscarriage because a) she continually harassed me about giving a urine sample, apparently ignorant of the fact that it was easier said than done considering I'd just lost a whole lot of blood (thanks SO MUCH for making me feel like a hypochondriac), b) she treated me and my husband like idiots, going so far as to ask him if he was a doctor when we told her I could not drink any more damn water because I was full, and if I forced it down I was going to puke, and c) after I finally managed to give her the fucking urine sample, and she had to come into the room and lean over me to fix a piece of equipment, she didn't even acknowledge that we were still in the fucking room, let alone apologize for the disruption. Aces.
The more I think about it the more it really pisses me off. Because personally we were not that upset about the miscarriage. But what if we had been? What if we'd been planning to have this baby, and we lost it, and then got this asshole nurse who treated me like an annoyance? Who implied that I was just being "difficult" in not being able to pee on command, and thought harassing me would make it go faster? Who acted like she wanted me out of there as soon as humanly possible, even though I was still fucking waiting for the doctor to give me my test results?
How does this jerk treat other people, going through this sucky situation?
So, people who are good at writing letters - are there buzz-words I should use? Ways to make it calm-but-pissed/more effective?
I know there were some form-letters going around last year, posted by someone whose mother was a nurse, but I didn't think I'd need one so it's not in my memories. Are there comms for things like this - the medical equivalent of bad service?
Any help would really be appreciated.
Crossposted from http://ariadne83.dreamwidth.org/70107.html, where it has
comments
Short story: I'm writing a letter of complaint to the ER about the nurse who looked after me when I was having my miscarriage because a) she continually harassed me about giving a urine sample, apparently ignorant of the fact that it was easier said than done considering I'd just lost a whole lot of blood (thanks SO MUCH for making me feel like a hypochondriac), b) she treated me and my husband like idiots, going so far as to ask him if he was a doctor when we told her I could not drink any more damn water because I was full, and if I forced it down I was going to puke, and c) after I finally managed to give her the fucking urine sample, and she had to come into the room and lean over me to fix a piece of equipment, she didn't even acknowledge that we were still in the fucking room, let alone apologize for the disruption. Aces.
The more I think about it the more it really pisses me off. Because personally we were not that upset about the miscarriage. But what if we had been? What if we'd been planning to have this baby, and we lost it, and then got this asshole nurse who treated me like an annoyance? Who implied that I was just being "difficult" in not being able to pee on command, and thought harassing me would make it go faster? Who acted like she wanted me out of there as soon as humanly possible, even though I was still fucking waiting for the doctor to give me my test results?
How does this jerk treat other people, going through this sucky situation?
So, people who are good at writing letters - are there buzz-words I should use? Ways to make it calm-but-pissed/more effective?
I know there were some form-letters going around last year, posted by someone whose mother was a nurse, but I didn't think I'd need one so it's not in my memories. Are there comms for things like this - the medical equivalent of bad service?
Any help would really be appreciated.
Crossposted from http://ariadne83.dreamwidth.org/70107.html, where it has
comments