Technical difficulties - a note to future applicants
Hi all,
So, the application for UNC's PhD program in Soc was due on Dec. 31st. I tried to complete and submit in on Dec. 30th (not normally a procrastinator, but I needed to wait for my paycheck,) but it would not let me save my personal information, nor would it properly upload my supporting documents. I tried on three different computers. I tried in different browsers. It failed to work each time. I called the help desk as the automated message told me to do, but was unable to receive help. What's worse is that my ticket may have been lost and there may be no proof that I called on this day.
So I call again today, on normal business hours unlike last time, and was told that I may not even be able to apply because the deadline has passed. The help technician forwarded my info to the administration. I figure I may or may not hear back. This is so awful, I'm freaking out!
I really love this program and believe I am a great fit, and I seriously do not want to jeopardize my future over a technical issue. I called two numbers listed on the department's website, but no one answered. I left messages but they haven't called me back yet. Has anyone been through this before? Have any advice? Know of any soc PhD programs that are strong in religion with a late-ish deadline?
Thanks.
UPDATE: Everything is fixed, and someone in the department ensured me that my app will be reviewed. I am leaving this post up as a reminder to future applicants to submit their applications well before their deadlines.
So, the application for UNC's PhD program in Soc was due on Dec. 31st. I tried to complete and submit in on Dec. 30th (not normally a procrastinator, but I needed to wait for my paycheck,) but it would not let me save my personal information, nor would it properly upload my supporting documents. I tried on three different computers. I tried in different browsers. It failed to work each time. I called the help desk as the automated message told me to do, but was unable to receive help. What's worse is that my ticket may have been lost and there may be no proof that I called on this day.
So I call again today, on normal business hours unlike last time, and was told that I may not even be able to apply because the deadline has passed. The help technician forwarded my info to the administration. I figure I may or may not hear back. This is so awful, I'm freaking out!
I really love this program and believe I am a great fit, and I seriously do not want to jeopardize my future over a technical issue. I called two numbers listed on the department's website, but no one answered. I left messages but they haven't called me back yet. Has anyone been through this before? Have any advice? Know of any soc PhD programs that are strong in religion with a late-ish deadline?
Thanks.
UPDATE: Everything is fixed, and someone in the department ensured me that my app will be reviewed. I am leaving this post up as a reminder to future applicants to submit their applications well before their deadlines.