El Coyote and Prop 8
So, the Yelp reviews on El Coyote are an interesting thing to read when bored at 4am.
Link: http://www.yelp.com/biz/el-coyote-mexican-cafe-los-angeles
Backstory: One of the owner's relatives who is also a manager at this restaurant donated money to Yes on H8. Would have gone over okay if she didn't fuck up the multiple times she had a chance to smooth things over. I understand it's hard to change hard-set beliefs in such a short time, but the lack of insight of this woman is astounding and it's not about changing beliefs to begin with. A business owner must always realize that they should never do anything of a political nature in their business's name, and if they do, that if a shitstorm happens it's their fault and the easiest way to deal with it is by contributing an equal if not greater amount of resources to the opposing group, and maybe inviting disgruntled people over for some free food.
Seriously. Small Business Ownership 101. You suck up to all your customers and never do anything to piss them off in any way, and if you do piss them off, fix it as soon as you can (within reason).
Why this woman decided to donate money in her business's name as well is beyond me, and completely stupid. Who cares if you do it in private, how many people are going to connect your name to your business? But you include your business..you pretty much deserve it all. El Coyote isn't the only business that were caught with their pants down (jesus christ people, seriously this is just common sense), but it's the most notable one that's handling it badly. The rest have done what you'd expect would happen: apologize, ask for a refund or donate money to an opposing group, maybe invite people over for free food.
However, the protesters are no better for some of the picketing they're doing there.
Things to note:
- Absolutely none of the recent 5 star reviews are from frequent Yelp users. One even comes from Utah. Grew up in LA or not, Utah.
- Many of the recent 1 to 2 star reviews are from frequent Yelp users. By frequent, I mean they didn't expressly sign up only to leave a review on Yelp about only this one restaurant.
- There are many downright hilarious reviews, here's my favorite screenshotted for posterity, as Yelp already removed the other review I loved :( Hilariously it's from over a year ago, but pretty apt. Who knew :)
Link: http://www.yelp.com/biz/el-coyote-mexican-cafe-los-angeles
Backstory: One of the owner's relatives who is also a manager at this restaurant donated money to Yes on H8. Would have gone over okay if she didn't fuck up the multiple times she had a chance to smooth things over. I understand it's hard to change hard-set beliefs in such a short time, but the lack of insight of this woman is astounding and it's not about changing beliefs to begin with. A business owner must always realize that they should never do anything of a political nature in their business's name, and if they do, that if a shitstorm happens it's their fault and the easiest way to deal with it is by contributing an equal if not greater amount of resources to the opposing group, and maybe inviting disgruntled people over for some free food.
Seriously. Small Business Ownership 101. You suck up to all your customers and never do anything to piss them off in any way, and if you do piss them off, fix it as soon as you can (within reason).
Why this woman decided to donate money in her business's name as well is beyond me, and completely stupid. Who cares if you do it in private, how many people are going to connect your name to your business? But you include your business..you pretty much deserve it all. El Coyote isn't the only business that were caught with their pants down (jesus christ people, seriously this is just common sense), but it's the most notable one that's handling it badly. The rest have done what you'd expect would happen: apologize, ask for a refund or donate money to an opposing group, maybe invite people over for free food.
However, the protesters are no better for some of the picketing they're doing there.
Things to note:
- Absolutely none of the recent 5 star reviews are from frequent Yelp users. One even comes from Utah. Grew up in LA or not, Utah.
- Many of the recent 1 to 2 star reviews are from frequent Yelp users. By frequent, I mean they didn't expressly sign up only to leave a review on Yelp about only this one restaurant.
- There are many downright hilarious reviews, here's my favorite screenshotted for posterity, as Yelp already removed the other review I loved :( Hilariously it's from over a year ago, but pretty apt. Who knew :)