Dec 20, 2004 18:00
Complaining lightens your load. Getting something off your chest lowers your stress level - even if no one hears you but you. What else explains the cathartic feeling you get from dissing someone else's driving from inside your car?
Noting the negative can have a financial upside. Speaking up about slow service, undercooked chicken or an unsatisfactory product may result in greater attentiveness towards you or even a well-deserved freebie.
Venting brings about change and makes other people accountable. Greeting a friend with "You're late again" signals you care about timeliness and is the quickest way to ensure she'll be on time next time.
Complaining is a universal ice-breaker. Ever notice how often cocktail party conversations start off with a whine about the weather?
Nicked these off this month's Singapore Shape.
humour