Duflo and Topalova found that communities with women as pradhans had larger quantities of key public services overall. Nor was quality sacrificed for quantity-facilities in the women-led villages were of at least as high quality on average as in the communities with traditional male leadership. The greatest improvement was in drinking water, the public amenity found to be most valued by women in earlier research (PDF)-with 30 percent more taps and hand pumps in the women-pradhan villages. So while the female pradhans were working for the general good, they were working particularly hard to provide the services valued by their fellow women. They were also less corrupt-villagers with female-headed councils were 25 percent less likely to report having to pay bribes to access basic services like getting ration cards or receiving medical attention.
Now, the bad news. India's female pradhans were remarkably unappreciated for their efforts. Despite the objective upgrades in village amenities, both men and women living in villages headed by women expressed lower satisfaction with public services. This was true even for water-the level of dissatisfaction was 13 percent higher in women-led communities. In fact, there was even greater dissatisfaction about health facilities, a public service not even controlled by the local village council!
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