what?!?!
A few months ago, I bought Age of Conan. From the huge amounts of hiccups both Waife and I had with the company even prior to the launch, we should have realised it wasn't going to gel between us and the company.
Both of us had pre-order codes, but only I got my items. Despite going back to EB Games to grab more codes in exchange of the "not working" ones, by the third time we went over to EB, they were less than willing to help. Which is very understandable.
But emails to Funcom goes ignored, there were no help, no suggestions beyond "go ingame and type /somefuck" - which by the way was part of the automated reply previously. And i was getting terribly bored because of the stupidity behind the gameplay.
So we both quit.
Except I forgot to cancel the monthly subscription, until today when i saw it lighting up in my netbanking again. I can't ask funcom to refund my own stupidity, so I went to try and cancel my own subscription.
Except, there doesn't seem to be anything to cancel.
MY ACCOUNT WAS ALREADY FROZEN FROM NON-PAYMENT.
I am annoyed, because if they had already "frozen" the account from non-payment, they shouldn't be charging me for it. There were also no communication from them, unlike L2 and WoW to say the subscription has ended. I know, it's not like I was going to play it anyways, and it was my fault that I have forgotten....
But to take my money and still freeze my account?
What the hell is that about?
Originally published at Closed Doors.
Both of us had pre-order codes, but only I got my items. Despite going back to EB Games to grab more codes in exchange of the "not working" ones, by the third time we went over to EB, they were less than willing to help. Which is very understandable.
But emails to Funcom goes ignored, there were no help, no suggestions beyond "go ingame and type /somefuck" - which by the way was part of the automated reply previously. And i was getting terribly bored because of the stupidity behind the gameplay.
So we both quit.
Except I forgot to cancel the monthly subscription, until today when i saw it lighting up in my netbanking again. I can't ask funcom to refund my own stupidity, so I went to try and cancel my own subscription.
Except, there doesn't seem to be anything to cancel.
MY ACCOUNT WAS ALREADY FROZEN FROM NON-PAYMENT.
I am annoyed, because if they had already "frozen" the account from non-payment, they shouldn't be charging me for it. There were also no communication from them, unlike L2 and WoW to say the subscription has ended. I know, it's not like I was going to play it anyways, and it was my fault that I have forgotten....
But to take my money and still freeze my account?
What the hell is that about?
Originally published at Closed Doors.