Nov 14, 2011 16:41
I hate taking cold calls. I really try to be sympathetic to telemarketers, because I don't think anybody has ever said to themselves, "I'd like to grow up to be a telemarketer." I'm sure they hate themselves more than I can ever hate them, but sometimes, man. When they fire attitude back at me, I stop giving a shit. I'm always polite and civil. I don't curse. I never hang up on them if I can help it. I am a strong believer in courtesy and dignity. But fuck, it drives me nuts when they keep pushing the sales. And I get that sometimes they are required by their job to keep pushing. I GET THAT, TOO. AND I FEEL BAD FOR THEM. But when I get stern with you because YOU WON'T TAKE NO FOR AN ANSWER AND I'M TOO POLITE TO HANG UP ON YOU, YOU DON'T GIVE ME ATTITUDE OKAY? I don't want to hear the exasperation in your voice. I don't want to hear that scoff under your breath. I'm too mean for your liking? TOO FUCKING BAD. Especially when I know for a fact that my "stern" is actually pretty laughable. So if I'm enough to make you scoff, I hope you deal with some actual legitimately awful people so you know how polite you had it with me.
And I hate that. I hate that they essentially pull this horrible person out of me. For awhile, I actually say my little polite spiel about not being interested and hang right up, which I know is the best way to deal with it, but it kills me to hang up on people. I find it so supremely rude. But I think I have to go back to that method, because apparently there is just no room for civil refusal.
BTW, I would never survive in a movie/TV world where nobody ever says 'goodbye' to each other on the phone. I'd have an aneurysm of rage.
i feel strongly about this,
ranty mcrant,
work