Dear Crest Quality Control
My tube of toothpaste split. It's nearly full and pretty much unusable now due to this split. The seam separated up near the top and toothpaste squeezed out this hole, which is now about 2.5 inches long. For the record, it is Crest - Baking Soda and Peroxide Whitening with Tartar Protection - Fresh Mint. I'm debating writing to their quality control. I do not want to have to mail the tube, though. Do you think I can just take a picture and email it to them along with a letter or would I have to send it? I have never had or heard of this problem happening before. Have you? Is it fairly common?