Reply from GHD

[andrew_j_w]

A few days after I sent my email to GHD I have a reply, of sorts. I'll post more when the 'quality department' replies to me.

Dear Mr Wilkinson,

Thank you for your recent email.

Your email has been referred to the Quality Department to answer the
questions raised in your letter. Please allow 2 to 3 working days for a
response.

Thank you for taking the time to write to Jemella Limited.

Yours sincerely,

Customer Care Manager
Jemella Limited