A staggering sequence of stupidity...
Contractor's B, C and D fit my central heating on behalf of the Council (and take 13 days to do a 5 day job...)
The boiler is checked, and is under 1 years warranty.
A month later...
Contractor A sends me a letter asking to check my gas appliances on behalf of the council.
I call contactor A and explain its a new new boiler, and the council know it. It is not ready for a 1 year check up. They say they'll look into it.
Contractor A turns up un-announced at my home, and oddly enough, I'm not in. They leave a note to re-schedule.
I call them up, explain "its a new new boiler, and the council know it. It is not ready for a 1 year check up". They say its best to check, and we arrange a date. I have to get my mother to house sit, while I'm at work.
An engineer from Contractor A turns up and says, "Oh its a new boiler, its under 1 year warranty. I dont need to check it."
I think its all over...
One month later I get letters from the council and Contractor A stating they are still waiting to service my boiler. I call the contractor and relate the history. They say they'll look into it, and I can ignore the council letter.
I thinks it's all over again.
One month later...
Saturday: I get asnotty letter from the council. It tells me that if I dont arrange a boiler service they can get a court injunction to enter my proiperty and service the boiler. This could cost me £70 legal fees.
The council office does not open until Monday. I fume for two days.
Today: I call up the sender of the letter (from the legal department of the council). I relate the new extended tale of woe. "Oh!" says the legal bod. "It sounds like your boiler is under 1 year old, and so doesn't need servicing. I'LL SEE WHAT I CAN DO."
What could possibly happen next?
The boiler is checked, and is under 1 years warranty.
A month later...
Contractor A sends me a letter asking to check my gas appliances on behalf of the council.
I call contactor A and explain its a new new boiler, and the council know it. It is not ready for a 1 year check up. They say they'll look into it.
Contractor A turns up un-announced at my home, and oddly enough, I'm not in. They leave a note to re-schedule.
I call them up, explain "its a new new boiler, and the council know it. It is not ready for a 1 year check up". They say its best to check, and we arrange a date. I have to get my mother to house sit, while I'm at work.
An engineer from Contractor A turns up and says, "Oh its a new boiler, its under 1 year warranty. I dont need to check it."
I think its all over...
One month later I get letters from the council and Contractor A stating they are still waiting to service my boiler. I call the contractor and relate the history. They say they'll look into it, and I can ignore the council letter.
I thinks it's all over again.
One month later...
Saturday: I get asnotty letter from the council. It tells me that if I dont arrange a boiler service they can get a court injunction to enter my proiperty and service the boiler. This could cost me £70 legal fees.
The council office does not open until Monday. I fume for two days.
Today: I call up the sender of the letter (from the legal department of the council). I relate the new extended tale of woe. "Oh!" says the legal bod. "It sounds like your boiler is under 1 year old, and so doesn't need servicing. I'LL SEE WHAT I CAN DO."
What could possibly happen next?