quote stuff
1.(Customer is asking for an artist with the first name 'Mark')
Me: Is Mark spelled with a 'C' or a 'K' ?
Customer: With an 'M'.
2. ( I do often have to tell the customers that the sections are in alphabetical order).
Me: It's in alphabetical order.
Customer: That was my worst subject.
Me: The alphabet?!
( I couldn't stop myself from blurting that out.)
3. ( Customer showed me a list with 'Panis Angelicus' and 'Bread of Angels', wanting to know if it was on a certain DVD. I confirmed Panis Angelicus was included.
Customer: What about the other one? (Pointing to Bread of Angels)
4. Customer: Where are movies?
Me : In the basement.
Customer: Isn't this the basement?
Me: This is the second floor. (There's huge window up front that makes it quite obvious that the location is above ground.)
Customer: So, I gotta go down one?
5. Customer: Do you have the Three Sopranos?
Me: Do you mean the Three Mo' Divas?
( Sometimes customers mean them instead of other sets of three sopranos. I did know about the concert with Renata Scotto, Ileana Cotrubas, Elena Obraztsove , but I wanted to confirm what the customer really meant.)
Customer: No, I'm pretty sure they were called the Three Sopranos.
Me: Who do you mean?
Customer: Pavarotti, Domingo...Carreras...
(Being able to hit those high Cs didn't make Pavarotti a Soprano.)
Me: Is Mark spelled with a 'C' or a 'K' ?
Customer: With an 'M'.
2. ( I do often have to tell the customers that the sections are in alphabetical order).
Me: It's in alphabetical order.
Customer: That was my worst subject.
Me: The alphabet?!
( I couldn't stop myself from blurting that out.)
3. ( Customer showed me a list with 'Panis Angelicus' and 'Bread of Angels', wanting to know if it was on a certain DVD. I confirmed Panis Angelicus was included.
Customer: What about the other one? (Pointing to Bread of Angels)
4. Customer: Where are movies?
Me : In the basement.
Customer: Isn't this the basement?
Me: This is the second floor. (There's huge window up front that makes it quite obvious that the location is above ground.)
Customer: So, I gotta go down one?
5. Customer: Do you have the Three Sopranos?
Me: Do you mean the Three Mo' Divas?
( Sometimes customers mean them instead of other sets of three sopranos. I did know about the concert with Renata Scotto, Ileana Cotrubas, Elena Obraztsove , but I wanted to confirm what the customer really meant.)
Customer: No, I'm pretty sure they were called the Three Sopranos.
Me: Who do you mean?
Customer: Pavarotti, Domingo...Carreras...
(Being able to hit those high Cs didn't make Pavarotti a Soprano.)