Grrf to Sears - Yay to Mariachi
I be annoyed with Sears Service. I bought all my home appliances from them - dishwasher, washer, dryer, fridge and most recently the furnace/air-conditioner. Several thousand dollars. I have maintenance agreements on everything. Problem is, they don't guarantee WHEN they will do the service.
We noticed Sunday that the ice cream in the freezer was a bit softer than expected. I checked the temperature setting and it looked like it had gotten knocked to a warmer position, so I set it to "coldest" and we went to bed. We woke up Monday and the ice cream was even soupier. So I called Sears for service. The earliest they can come out is Wednesday morning. I said "are you SERIOUS? all that food going to waste, it's the only refrigeration I have in the house for me and my little girl, and we're supposed to let it all just sit for 3 days?" "Yes ma'am, that's the earliest slot available. But we'll reimburse you up to $200 for any lost food." Grrf. That ISN'T the point.
A pox upon them. Do they mean to tell me that a company the size of Sears - with offices and stores all over - can't afford enough subcontractors to give next-day service? Color me completely unimpressed. So we went to a hardware store and bought a small freezer for the garage. We can at least save the meats and keep some ice in the house. We got that settled, then I noticed that the fridge side of the fridge-freezer is getting warm, too. Bah.
On the other hand, last night Michael and I were serenaded at dinner by a mariachi band. That was good fun! They played something rrrrrrrrromantic for the kissy-kissy. It was too funny :) As we finished our meal, we heard them play the "Frito Bandito" song, "La Bamba", and they were blasting "Tequila" as we were leaving. Good fun!
We noticed Sunday that the ice cream in the freezer was a bit softer than expected. I checked the temperature setting and it looked like it had gotten knocked to a warmer position, so I set it to "coldest" and we went to bed. We woke up Monday and the ice cream was even soupier. So I called Sears for service. The earliest they can come out is Wednesday morning. I said "are you SERIOUS? all that food going to waste, it's the only refrigeration I have in the house for me and my little girl, and we're supposed to let it all just sit for 3 days?" "Yes ma'am, that's the earliest slot available. But we'll reimburse you up to $200 for any lost food." Grrf. That ISN'T the point.
A pox upon them. Do they mean to tell me that a company the size of Sears - with offices and stores all over - can't afford enough subcontractors to give next-day service? Color me completely unimpressed. So we went to a hardware store and bought a small freezer for the garage. We can at least save the meats and keep some ice in the house. We got that settled, then I noticed that the fridge side of the fridge-freezer is getting warm, too. Bah.
On the other hand, last night Michael and I were serenaded at dinner by a mariachi band. That was good fun! They played something rrrrrrrrromantic for the kissy-kissy. It was too funny :) As we finished our meal, we heard them play the "Frito Bandito" song, "La Bamba", and they were blasting "Tequila" as we were leaving. Good fun!