Mar 07, 2007 22:34
I had a really bad day. Customer's out the door. And a family having a tantrum about nickel and diming them.
After she whined I found out from employees that she always throws a tantrum about something. I wish I could say "well if you'd listen and stop hearing what you want to hear..." but I can't.
And I had to sacrifice voicemail. 17 of them came in and I took 10. The phone never quit and neither did business. So I had anger galore.
And a register girl shouted rudely, "A lady has been calling for an hour PICK UP YOUR PHONE" From storeside to ourside. Fortunately Robyn took charge and had that lady sent to the manager for a knock it off or you'll be written up lecture.
10:10 pm. 1 hour and 10mins past my shift. There's a broom and hairball left behind and 7 voicemails untouched. Worse night of this schedule. But not my fault. It's all I can do to comfort myself letting down tomorrow's opener.
work