(no subject)
Microsoft’s Sidekick/Pink problems blamed on dogfooding and sabotage: …T-Mobile owns the Sidekick brand, and the cloud services failure associated with its brand will likely decimate the million active Sidekick subscribers T-Mobile maintains, despite the fact that the mobile operator did nothing wrong.
"T-Mobile has an SLA (Service Level Agreement) with Danger/Microsoft … that requires Danger/MS to reimburse T-Mobile with defined monetary penalties if the service goes down for longer than x minutes, etc. I have no clue about the details, but clearly a week-plus outage plus permanent loss of all user data stored in the cloud (leaving only the user data stored on the devices themselves, which will completely vanish if the device is shut down improperly or crashes!) is the worst possible violation of the SLA conceivable, and essentially guarantees a very nasty lawsuit against Microsoft, regardless of whatever forensic and legal investigations they are doing to try to find the culprit," one of the insiders explained.
Crossposted from Alex Mizell blog. You can comment here or there.