Oops
Looks like my last post was about Casper; I didn't mean to just...disappear. Things have just been weird in my brain.
Work has continued apace/as it had been from the last update in August. We had a bit of a...I don't know what to call it. But in December, the strongest non clinical coworker we had took a month off for bereavement - she lost her mom and then had to sort out all of the mess that that took. And this was after I was trying to get everyone to where they needed to be with all the new changes and like. I was short and snappish and having to pick up slack and my last three members of my team were at random times out sick or snowed in or something. None of us were okay and it just exploded in a way it shouldn't have - mostly because of a difference in how I function vs how others function. The biggest issue was one of them wanting me to say to everyone hey this happened sorry, but not in the way I tried the first time it was brought to my attention. So we had a big non clinical team meeting and i didn't have to apologize, just say ok it happened. I remain super confused.
But it did its work and so that was sorted out in a heart beat. And now my team knows be direct with me if you want to get anywhere because I don't understand anything else; I'm working on it, but direct communication is easiest. I got myself worked up in a tither over it because the rest of the office management team made it HUGE deal and when it was all said and done I know at least next time how to tell the rest of the management team how to help me deal with it because they came at it from an angle that made me super anxious thinking this was going to go into mediation and training and writing up and it just ended up being different communication styles. *eye roll*
Anyway. I've gotten better about recognizing when I'm nearing a point of "the next person to breath above the buzz of a fly is gonna get it" and taking myself out of the office. A lot of it comes down to my over stimulation and migraines, but there is a factor of me being super puzzled with different learning and communication styles. And also like. I'm good at "ok this happened but let's put it aside and move on" and apparently the rest of my team isn't. Like. Sometimes happens and it can build into this huge monster of thing and I...I get it I used to be that way that's why I got myself a job that suits me and pays better and went to therapy and got medicated.
Good news though is that we had a change in management in my office! Our practice manager has moved on to a walk in clinic in our network and the clinical supervisor took her job. Wonderfully he is great at translating my non verbal-ness and direct communication and translating whatever is happening with my team into a way we can all ease our way with each other. He's also very happy to take over when I'm over my head with them which wasn't the case with my previous manager. It's giving me a better boost to because I don't feel like I'm on my own now floundering though this learning curve.
He's also been supportive with me in addressing what needs addressing non clinically which yay. Very helpful. We had to recently review our non clinical work assignments to better manage a smaller team and a new provider - we now have 9 providers in our tiny office, but one of my team has decided a full time job is not for her. She's working three days a week as a float in the network, but until my office can hire another full time person to take her job, she is working for us three days a week.
The new assignment of tasks will address so much: we will now have someone dedicated to shuffling appointments and managing out going calls - right now this person is the only one handling that well. Everyone else I dip into their inbox and it's...its not good. The reassignment of tasks for everyone else may seem like a chance to grow and acknowledgement,but it's in reality a change to address some...concerns we have with our two remaining people. One is having some outside stuff impacting her work as well as her attendance and the other is having plain attendance issues period. And it sucks to be in the position of "hey we know you have x y and z, but it is impacting your work and it means a greater work load for your coworkers." We just want to get them to a place of having support to manage whatever so we don't have to fire them. They're good workers...just flagging a little in noticable ways.
Ok that's work stuff.