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Aug 03, 2006 09:47

Dell has finally admitted that my computer is broken and are taking it in to be fixed ( Read more... )

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Comments 5

jezebeau August 3 2006, 22:12:44 UTC
Woot for the fixing! They actually kinda buggered themselves by not notating the calls; they put themselves to the point where they were about to be in breach of the warranty. Apparently they also change something about the internal layout so it doesn't overheat as easily, while they're at it. Neat.

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theclevermonkey August 3 2006, 22:37:29 UTC
Stupid Dell.

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the_great_waka August 4 2006, 05:15:18 UTC
American tech guys? You mean their call centre in India right?

http://news.zdnet.com/2100-9584_22-6032660.html

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akeyoftime August 4 2006, 15:40:54 UTC
No, I spoke to their Indian call centre when I called the Canadian tech number. Either that or the two folks I spoke to on the American line had fantastic North American accents. The second one even had a Chinese lilt to his words.

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idrasong August 5 2006, 04:24:13 UTC
that's lovely. considering my new dell notebook came today. heh but i know what you mean...tech people are NOT charmers.

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