(no subject)
ANOTHER work rant - I can't help it. I have NEVER been so close to bitching a customer out until tonight.
We close at 6 on Sunday. This girl (who I will refer to as stupid bitch, or SB for short) comes in at 5:50 and starts looking around. My manager tells her at 6:05 that we closed 5 minutes ago. She ignores her and keep browsing and trying shit on. Meanwhile, I go in back to clear out the fitting rooms and I come across a room with clothes EVERYWHERE. So I empty it out, and notice that a pair of pants there smells like ass - gross.
Ten minutes later, SB asks for a room. I open one for her, and the exchange goes like this:
SB: Where are all my things??
Me: I'm sorry?
SB: MY CLOTHES WERE HERE.
Me: I'm sorry, I thought they were put-backs. I'll get them for you.
SB: are you stupid? My real clothes were in there, and my money, and they were organized as to what I did and didn't want. Can't you tell I'm wearing your clothes?
NO THEY FUCKING WERE NOT, THEY WERE IN A PILE ON THE FLOOR GTFO. Oh, and also, no I can't tell that you're not wearing your own clothes because I don't give a shit. The clothes she wore in were actually clothes that she bought from us, and that we still have on the sales floor, so there was no way for me to tell that they weren't ours.
So I apologize again, and pick out the clothes that were hers. She has her hands held out for them, so I give them to her. THEN SHE THROWS THEM BACK AT MY FACE and says to me, "You work here, you can pick them up. You want my business, don't you?" Actually, no, I don't want your business or your money, I want you to get out of my store. So I let her info a fitting room, threw her shit on the bench, and walked away. Since when are retail workers slaves? (Don't answer that) Since when do we have nothing better to do that sit around after the mall clothes and cater to your bitchass?
Then, when she was leaving, she asked my manager where her bag was. I guess she had put a bag of stuff behind the counter and expected us to watch it for her without telling us. My manager was confused and she starts screaming, "I HAD A BAG WITH $400 OF CLINIQUE IN IT, WHY DIDN'T YOU WATCH IT???" We found it for her but omg.
What. the. fuck.
and btw, the pants that smelled like ass were hers.
We close at 6 on Sunday. This girl (who I will refer to as stupid bitch, or SB for short) comes in at 5:50 and starts looking around. My manager tells her at 6:05 that we closed 5 minutes ago. She ignores her and keep browsing and trying shit on. Meanwhile, I go in back to clear out the fitting rooms and I come across a room with clothes EVERYWHERE. So I empty it out, and notice that a pair of pants there smells like ass - gross.
Ten minutes later, SB asks for a room. I open one for her, and the exchange goes like this:
SB: Where are all my things??
Me: I'm sorry?
SB: MY CLOTHES WERE HERE.
Me: I'm sorry, I thought they were put-backs. I'll get them for you.
SB: are you stupid? My real clothes were in there, and my money, and they were organized as to what I did and didn't want. Can't you tell I'm wearing your clothes?
NO THEY FUCKING WERE NOT, THEY WERE IN A PILE ON THE FLOOR GTFO. Oh, and also, no I can't tell that you're not wearing your own clothes because I don't give a shit. The clothes she wore in were actually clothes that she bought from us, and that we still have on the sales floor, so there was no way for me to tell that they weren't ours.
So I apologize again, and pick out the clothes that were hers. She has her hands held out for them, so I give them to her. THEN SHE THROWS THEM BACK AT MY FACE and says to me, "You work here, you can pick them up. You want my business, don't you?" Actually, no, I don't want your business or your money, I want you to get out of my store. So I let her info a fitting room, threw her shit on the bench, and walked away. Since when are retail workers slaves? (Don't answer that) Since when do we have nothing better to do that sit around after the mall clothes and cater to your bitchass?
Then, when she was leaving, she asked my manager where her bag was. I guess she had put a bag of stuff behind the counter and expected us to watch it for her without telling us. My manager was confused and she starts screaming, "I HAD A BAG WITH $400 OF CLINIQUE IN IT, WHY DIDN'T YOU WATCH IT???" We found it for her but omg.
What. the. fuck.
and btw, the pants that smelled like ass were hers.