I'm about to kick AT&T to the curb...

[aeoninfinitus]

Wow. What a company. They have absolutely no quality of service standards and are totally happy to keep taking your money ever month when their service is down more than HALF the time. And good luck getting in touch with anybody for help. The navigation on their site is impossible and you'll have to fill out a dozen forms to even try to find anything. Call them and you'll go through an endless cycle of bullshit. I'd like to call someone, who is competent enough to understand that customers are the life blood of your company, so that I can inform them that I'm going to leave if they don't get their shit together, but at this point I'm about to just save myself the headache and just cancel service.

It's ridiculous because there isn't any real competition, because everybody provides equally bad service without any ramifications.