Support's Greatest Hits Vol. III

Feb 18, 2009 17:41

oh, for fuck's sake. what gets into these people? this exchange started out simple, seemed it'd be an easy fix. boy was I ever fuckin' wrong!

Douchebiscuit: Ok I have been trying to post an ad for 4 days now. Nothing happens. I never see my ad. I dont not see anything posted anywhere. I even look through the internet for my ad and I never find it. I know where the backpage is located and i will come to the building tomorrow morning so someone can show me what the problem is.

Michael: What email address are you trying to post with? Also, please include the ad you are trying to post.

Douchebiscuit: oh my god I am using THIS email address.

Why would posting my ad in this email address fix anything I know what I want to post! I have a stereo for sale. Plane and simple!

I will be at the backpage headquarters at 11am tomorrow morning so someone can show me first hand what the problems are being caused! Thank you.

stunned momentarily by this bat-shit-crazy response, I open a reply to inform him just why I was asking about the email and for the ad, such requests being standard when investigating why a user might be having problems posting their ad. However, before I could really get started, I received another response from him.

Douchebiscuit: Furthermore I do not appreciate your tone. I hope that you are not the one I speak with tomorrow. I want to speak with the man in charge. If this is the man in charge, then I will speak to someoen ELSE!

okay, what the fuck just happened? I wasn't rude, and My request wasn't unreasonable at all, which I was preparing to explain when he decided to fly off the handle a second time. so, now I'm not just confused, I'm also genuinely pissed. So I shoot back.

Michael: I don't know what you mean by tone as I asked a simple straight forward question, but I'll be damned if you want to act like an adult and answer the simple question without the theatrics. Good luck with your problem.

whooaaa daddy, the sky opened up when he read that, let Me tell ya! he got back almost immediately with his wrath and thunderous reply:

Douchebiscuit: Is this the type of service that is ran there? A bunch of bullies?! What type of company lets their staff CURSE at their customers? You are saying I am acting like a child yet you are the one using curse words. I answered your simple straight forward question. If you want the ad I am trying to post, here it is.

STEREO FOR SALE

I HAVE A STEREO FOR SALE. BUT IT IS NOT GOOD ENOUGH FOR THE CLOWNS AT BACKPAGE TO POST ON THEIR SITE. I HAVE JUST WANTED TO POST STEREO FOR SALE AND I GET CURSED AT INSTEAD! BUY THIS BACKPAGE REJECTED STEREO!

You will be damned, and judged. I will be happy to speak with the highest authority tomorrow in the AM.

so, there you have it. un-edited, un-altered. word for word, copy and pasted from the emails that went back and forth. I've said before I can't make this shit up. these really are the kind of people I have to deal with. only one more week of Support, then I can finally get back to My usual work routine. I can't believe I'm actually looking forward to that...

bp support

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