Voice Mail Faux Pas
So, On Monday, I called Lily's counselor to have her signed up for a group that she recommended Lily attend.
I left a voicemail about whether or not she would be able to attend, etc. Since I had to re-arrange my work schedule, this is especially important.
I was assured by the very nice Kaiser recording that my message would be returned in 24 hours.
I had also left a message with her psychiatrist. Which called me back that evening.
On Tuesday, I received another check in call from the psychiatrist's office. And then I remembered, Hey, I hadn't heard back from the counselor about Wednesday's group. I proceeded to call her office again while driving to get Alex with Lily in the car. (yeah yeah, stupid CA law)
I left the following message: "Hi Paula, this is (blah blah, you know who I am and who my kid is if you're reading this...)I called on Monday and left you a message about Wednesday's group. Did you get that message? Is she signed up? I re-arranged my work schedule, no easy feat, so I'd really like a call back to let me know if we should attend."
I then pushed the end button, tossed my phone down into the cup holder and proceeded to say, "Yeah and you were SUPPOSED to call me back within 24 hours, so you SUCK!"
then I glance down at my phone, which proudly displays "connected" on it's face.
SHIT
really? the one time a cell phone actually STAYS connected? WTF!?
I calmly pick the phone up and tell Lily I apparently was still on that call. to which she replies, "well, I doubt she'll call you back in 24 hours now!"
**sigh**
I'm sure she wrote THAT in Lily's file, to reference later as to why my kid is so messed up. fabulous.
I left a voicemail about whether or not she would be able to attend, etc. Since I had to re-arrange my work schedule, this is especially important.
I was assured by the very nice Kaiser recording that my message would be returned in 24 hours.
I had also left a message with her psychiatrist. Which called me back that evening.
On Tuesday, I received another check in call from the psychiatrist's office. And then I remembered, Hey, I hadn't heard back from the counselor about Wednesday's group. I proceeded to call her office again while driving to get Alex with Lily in the car. (yeah yeah, stupid CA law)
I left the following message: "Hi Paula, this is (blah blah, you know who I am and who my kid is if you're reading this...)I called on Monday and left you a message about Wednesday's group. Did you get that message? Is she signed up? I re-arranged my work schedule, no easy feat, so I'd really like a call back to let me know if we should attend."
I then pushed the end button, tossed my phone down into the cup holder and proceeded to say, "Yeah and you were SUPPOSED to call me back within 24 hours, so you SUCK!"
then I glance down at my phone, which proudly displays "connected" on it's face.
SHIT
really? the one time a cell phone actually STAYS connected? WTF!?
I calmly pick the phone up and tell Lily I apparently was still on that call. to which she replies, "well, I doubt she'll call you back in 24 hours now!"
**sigh**
I'm sure she wrote THAT in Lily's file, to reference later as to why my kid is so messed up. fabulous.