(no subject)
so here is a question. how do you charge a client for panic emails and odd requests? let's say you charge by the hour and you done with you work day...satisfied and relaxed, you sit down on the porch, crack a bubbling beer in a good company....and then BEEP says your phone. oh, another email from a client looking for a missing button/bulletin point/custom sort/whatever. and you set your drink and your company side, you go to your computer with a margarita mixer in your hand and fix the client's panic attack in ten minutes (well, five minutes per issue and another five to respond to email to calm the person down). how do you charge for that? do you consider it ten minutes of your work day? do you charge overtime/on call rate? do you not charge at all? do you just buff up your timing on invoice? what makes it fair?
I guess one solution would be to have business hours but then you lose flexibility of working at your own time. anybody figured that out?
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