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Re: N E G A T I V E_p1nk_crushApril 19 2005, 22:01:15 UTC
(cont'd)
Well, I didn't really need all of that but I waited patiently for the money to come, and 13 days later, 4/18, I sent the customer this e-mail:
"Hi, I was wondering when I should be expecting payment for the Urban Decay lip gunk in Bruise color. It's been way over the designated 10 days, and if I don't get payment within three days I'm relisting the item and leaving negative feedback. Sorry to be so harsh, but I'm really sick of deadbeats. Thanks, I hope you understand."
This is the reply I recieved from the customer and you can check out the feedback she left me here as well as the feedback I left her. 4/19 "You told me you needed the money, which is why you were being patient with me and not trading it to someone. Whether youre sick of deadbeats or not, Im not a deadbeat and dont want to be implied as one in any way. The payment was sent to you on the 15th or 16th, I really dont even want this product from you, so go ahead and leave me a negative feedback, and return my letter to sender when you recieve it, because its bullshit. :/ I ship out dozens of packages a day, and when someone needs time, they need time. I told you i would send it as soon as I could, and I did. mail doesnt arrive cross country in one day, i hope you realize this."
My reply was: "Hey, I don't know why you are coming off like this to me. It's unprofessional to back out of orders, but I'll gladly send your money back because I would rather not do business with you at all. On April 5th, you e-mailed me this: Ill send first class, so it should be there in three days after... [you can see this letter above] I don't think it's too much to question why 13 days later I still don't have the money. Also, you have no right to curse at me. It's not just unprofessional, it's plain rude, and I'll be more than glad to leave you negative feedback. If you didn't want the item, you should have just said so in the first place and not wasted my time and yours. So thank you, you'll be seeing your letter whenever I get it and have time to send it back out."
Click to see the feedback I left the customer And just in case it gets deleted: I said "Feedback is from a seller. This customer backed out of an order after sending payment, requesting it back, and was unpleasant to deal with."
Her reply was: "because you treated me like i was a cunt. dont tell someone you will give them time to send payment, and then turn around and imply that their a deadbeat.
YOU were fucking HORRIBLE to deal with. You know out of every transaction ive ever done, you are the only person to say negative? You cant say one thing and go back on it. Negative x a fuckin MILLION for you."
Click to see the feedback customer left me" And once again, in case it gets deleted, "dont tell someone you will give them time to send payment, and then turn around and imply that their a deadbeat. AFTER I had already sent payment.
YOU were fucking HORRIBLE to deal with. You know out of every transaction ive ever done, you are the only person to say negative? You cant say one thing and go back on it. Negative x a fuckin MILLION for you."
Well, my potential customers can see for themselves that sometimes we all get dealt the unfortunate card of having to make transactions with customers who are unprofessional, rude, and obviously don't know how to handle themselves in business situations.
Also, it just plain reflects so poorly on a person when they have to resort to using foul language because they can't come up with anything better to say. I think my leaving negative feedback was justified, but if it makes this customer feel better to leave me the same, then so be it.
Re: N E G A T I V E_p1nk_crushJuly 21 2005, 15:08:15 UTC
An update to this: I never recieved her payment that she claimed she "already sent." And she never bothered to ask me if I had got it and would send it back. Seems to me like if she had really sent money, she would care if she got it back.
Well, I didn't really need all of that but I waited patiently for the money to come, and 13 days later, 4/18, I sent the customer this e-mail:
"Hi, I was wondering when I should be expecting payment
for the Urban Decay lip gunk in Bruise color. It's
been way over the designated 10 days, and if I don't
get payment within three days I'm relisting the item
and leaving negative feedback. Sorry to be so harsh,
but I'm really sick of deadbeats. Thanks, I hope you understand."
This is the reply I recieved from the customer and you can check out the feedback she left me here as well as the feedback I left her.
4/19
"You told me you needed the money, which is why you were being patient
with me and not trading it to someone. Whether youre sick of deadbeats or
not, Im not a deadbeat and dont want to be implied as one in any way.
The payment was sent to you on the 15th or 16th, I really dont even want this product from you, so go ahead and leave me a negative feedback, and return my letter to sender when you recieve it, because its bullshit. :/ I ship out dozens of packages a day, and when someone needs time, they need time. I told you i would send it as soon as I could, and I did. mail doesnt arrive cross country in one day, i hope you realize this."
My reply was:
"Hey, I don't know why you are coming off like this to
me. It's unprofessional to back out of orders, but
I'll gladly send your money back because I would
rather not do business with you at all. On April 5th,
you e-mailed me this:
Ill send first class, so it should be there in three
days after... [you can see this letter above]
I don't think it's too much to question why 13 days
later I still don't have the money. Also, you have no
right to curse at me. It's not just unprofessional,
it's plain rude, and I'll be more than glad to leave
you negative feedback. If you didn't want the item,
you should have just said so in the first place and
not wasted my time and yours. So thank you, you'll be
seeing your letter whenever I get it and have time to
send it back out."
Click to see the feedback I left the customer
And just in case it gets deleted:
I said "Feedback is from a seller.
This customer backed out of an order after sending payment, requesting it back, and was unpleasant to deal with."
Her reply was: "because you treated me like i was a cunt.
dont tell someone you will give them time to send payment, and then turn around and imply that their a deadbeat.
YOU were fucking HORRIBLE to deal with. You know out of every transaction ive ever done, you are the only person to say negative? You cant say one thing and go back on it.
Negative x a fuckin MILLION for you."
Click to see the feedback customer left me"
And once again, in case it gets deleted,
"dont tell someone you will give them time to send payment, and then turn around and imply that their a deadbeat. AFTER I had already sent payment.
YOU were fucking HORRIBLE to deal with. You know out of every transaction ive ever done, you are the only person to say negative? You cant say one thing and go back on it.
Negative x a fuckin MILLION for you."
Well, my potential customers can see for themselves that sometimes we all get dealt the unfortunate card of having to make transactions with customers who are unprofessional, rude, and obviously don't know how to handle themselves in business situations.
Also, it just plain reflects so poorly on a person when they have to resort to using foul language because they can't come up with anything better to say. I think my leaving negative feedback was justified, but if it makes this customer feel better to leave me the same, then so be it.
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