(no subject)
oh hooray for being with only one other person on the floor for like... i dont know, 3.5 hours.
and it was outrageously busy for a monday afternoon.
very steady, i should say.
and of course, this woman comes and asks for beans but has no clue what she wants.
granted, she was a sweet heart.
i explain to her some that i love,
offer her a sample of one in which we were brewing.
then recognizes stacy and asks for her help.
it was really funny because stacy recommended the SAME EXACT coffees i did.
-verona
-sumatra
-house blend
she wound up getting verona and sumatra.... looooove.
good idea on her part, i must say.
i ring her up, but she didn't give me the beans.
she pays.
then. damn.
we had no sumatra upstairs. i knew we had ONE bag left in the basement,
so stacy gave me the keys and let me go down there.
poor stacy was on the floor alone.
AND THERE WAS A LINE!
ugg!
so i get upstairs, and continue helping out this woman - being legendary and such.
she notices the coffee she's getting is bold & extra bold.
she's torn, because it is not, in fact, for her and is afraid of getting something too strong.
she previously bought breakfast blend for (i think her husband) and he hated it.
he didnt think it was true starbucks coffee (gotta love this guy and i dont even know him).
to me, sumatra and verona are two starbucks staples. they're very popular coffees and are often requested / mentioned by customers (in my experience).
i told her it'd be fine if she'd like to choose something different,
i felt somewhat bad. it must be tough trying to satisfy someone with coffee but not knowing what kind.
she explained to me that he is handicapped and really, really enjoys his coffee.
i told her that these coffees are sure to please and if she was disatisfied, i'm sure we could do a refund for her.
sumatra is like ... THEE partner favorite. so, come on. you cant go wrong with sumatra and verona. lol.
so she wound up getting those too.
i hope it worked out.
but -gaaa- while i was helping her, there was a line. a small line, but still. i felt bad that i couldn't help stacy out... but i read once in the scoop about someone who ordered beans and had to wait for the barista to finish the line before they would grind it. that's messed up. this woman was there first, and i -HAD- to finish helping her out before thinking about other people...
if there were another person on the floor, maybe things would have been different!
but as i was helping her, there was this fucking rude woman who had two ready-to-drink frappuccino bottles in her hand and was trying to hand them to me along with some cash. i told her that i could not ring her up at the moment because i was helping another customer.
i mean i was standing -RIGHT THERE- talking to the woman about her beans and making sure she'd be satisfied with them.
i am like mentally kicking that rudey in the face for that shit! UGH. who raised some of these people, gosh.
i was pretty much at witt's end. after being on register for that long, you just get sick and tired of stupid people...
but i have to remain legendary with this huge smile on my face.
its not anyone else's fault that i'm tired and the schedule sucks... =\
but man, i'm suprised that stacy and i didn't kill anyone today. heh.
i gave her 2 green apron cards for it.
ohhh. and i spoke with alison today, and she knows the guy from summit that i hate hate hate hate... hate!
she worked with him last summer and was not a fan.
and recognized that he smells too!
haha.
grr.
still hate that guy.
he put me in a bad mood.
and he was frickin singing alllll daaaaaay.
i was like. plz die kthx.
not that there is no singing at my store,
but he kind of sang like "yeah i can sing... go me" kind of way.
hate hate hate.
i was so irritated with this guy that i kind of 'snatched' a customers money from his hand. well, took it quickly. i felt sooo bad.
i don't remember if i already wrote about this. but i quickly apologized and bid him a good day.
i felt reallyyy badddd. but gosh.
when the line went away, patrick kind of whispered to me, "are you ok?"
i rolled my eyes in stupid-boy's direction and he understood, lol.
eeeep! if we make 2000 more per week we get our own ASM!
Maybe weee can keep our Mara!!!!!
Even though its unlikely.... But it'd be pretty awesome.
Now I'm gonna start selling everything to people.
Like our baristas.
and oh heck yes.
i start my shift training next week.
keys and codes for me!!!
i'll be able to unblock myself, which will come in handy.
considering i'm never out on time. gra!
and it was outrageously busy for a monday afternoon.
very steady, i should say.
and of course, this woman comes and asks for beans but has no clue what she wants.
granted, she was a sweet heart.
i explain to her some that i love,
offer her a sample of one in which we were brewing.
then recognizes stacy and asks for her help.
it was really funny because stacy recommended the SAME EXACT coffees i did.
-verona
-sumatra
-house blend
she wound up getting verona and sumatra.... looooove.
good idea on her part, i must say.
i ring her up, but she didn't give me the beans.
she pays.
then. damn.
we had no sumatra upstairs. i knew we had ONE bag left in the basement,
so stacy gave me the keys and let me go down there.
poor stacy was on the floor alone.
AND THERE WAS A LINE!
ugg!
so i get upstairs, and continue helping out this woman - being legendary and such.
she notices the coffee she's getting is bold & extra bold.
she's torn, because it is not, in fact, for her and is afraid of getting something too strong.
she previously bought breakfast blend for (i think her husband) and he hated it.
he didnt think it was true starbucks coffee (gotta love this guy and i dont even know him).
to me, sumatra and verona are two starbucks staples. they're very popular coffees and are often requested / mentioned by customers (in my experience).
i told her it'd be fine if she'd like to choose something different,
i felt somewhat bad. it must be tough trying to satisfy someone with coffee but not knowing what kind.
she explained to me that he is handicapped and really, really enjoys his coffee.
i told her that these coffees are sure to please and if she was disatisfied, i'm sure we could do a refund for her.
sumatra is like ... THEE partner favorite. so, come on. you cant go wrong with sumatra and verona. lol.
so she wound up getting those too.
i hope it worked out.
but -gaaa- while i was helping her, there was a line. a small line, but still. i felt bad that i couldn't help stacy out... but i read once in the scoop about someone who ordered beans and had to wait for the barista to finish the line before they would grind it. that's messed up. this woman was there first, and i -HAD- to finish helping her out before thinking about other people...
if there were another person on the floor, maybe things would have been different!
but as i was helping her, there was this fucking rude woman who had two ready-to-drink frappuccino bottles in her hand and was trying to hand them to me along with some cash. i told her that i could not ring her up at the moment because i was helping another customer.
i mean i was standing -RIGHT THERE- talking to the woman about her beans and making sure she'd be satisfied with them.
i am like mentally kicking that rudey in the face for that shit! UGH. who raised some of these people, gosh.
i was pretty much at witt's end. after being on register for that long, you just get sick and tired of stupid people...
but i have to remain legendary with this huge smile on my face.
its not anyone else's fault that i'm tired and the schedule sucks... =\
but man, i'm suprised that stacy and i didn't kill anyone today. heh.
i gave her 2 green apron cards for it.
ohhh. and i spoke with alison today, and she knows the guy from summit that i hate hate hate hate... hate!
she worked with him last summer and was not a fan.
and recognized that he smells too!
haha.
grr.
still hate that guy.
he put me in a bad mood.
and he was frickin singing alllll daaaaaay.
i was like. plz die kthx.
not that there is no singing at my store,
but he kind of sang like "yeah i can sing... go me" kind of way.
hate hate hate.
i was so irritated with this guy that i kind of 'snatched' a customers money from his hand. well, took it quickly. i felt sooo bad.
i don't remember if i already wrote about this. but i quickly apologized and bid him a good day.
i felt reallyyy badddd. but gosh.
when the line went away, patrick kind of whispered to me, "are you ok?"
i rolled my eyes in stupid-boy's direction and he understood, lol.
eeeep! if we make 2000 more per week we get our own ASM!
Maybe weee can keep our Mara!!!!!
Even though its unlikely.... But it'd be pretty awesome.
Now I'm gonna start selling everything to people.
Like our baristas.
and oh heck yes.
i start my shift training next week.
keys and codes for me!!!
i'll be able to unblock myself, which will come in handy.
considering i'm never out on time. gra!