Jun 03, 2009 12:16
The thing about work is that the tedium and monotony of the work day often produces robotic responses when interacting with customers. I have a certain set of catch phrases when I am on the job. "How's it going?" is my standard greeting. "Have a good one." is my standard good-bye. I also sprinkle some "absolutely”s in there for good measure. But sometimes things go horribly wrong.
For example: today an old lady asked me if she could use the restroom. I explained to her that it was not a public facility due to security measures. She told me that she had problems with her bowels and that it was an emergency. Now, I am not the type of person to let an old lady shit her pants while sitting in front of me. So I made an exception and let her into the bathroom. I held open the door for her. She thanked me and as she was closing the door, one of those automatic responses came out of me. "Have a good one." What the hell? This lady just told me that she needed to take an emergency dump and I tell her to "have a good one?" Sheesh.