Jul 24, 2009 14:54
We bought three Frigidaire fridges from Best Buy for the apartments in Lynn. One of them, bought on May 1, died this week. Called Frigidaire to get repair company names, called all three, got one to come. She tried replacing the relay, no go, which means the compressor is gone. On a two-month-old appliance!
Tenant had just gone grocery shopping, of course.
Repair woman does not have equipment to fix compressor. Call another. Also does not have equipment to fix compressor. Call another, cannot come until next week. Call Frigidaire, perhaps they will just replace it since it's ONLY TWO MONTHS OLD AND SHOULD NOT HAVE DIED? No, they will not unless one of their repair people says it's not repairable. Call first woman, will she do this? No, it IS repairable, she just can't repair it.
@#$@%^%E$$@#!!!!!!!!!!!!!!
Get more numbers of authorized repair people and call yet another. Yes, he can replace compressor. But not until next week. And even though a repair person has said it's not the relay, he has to come see for himself AND NOT FIX IT the first time. Then order the parts and wait a while and jack around and then finally come fix it.
We are buying the tenant a mini-fridge for the interim and paying for the groceries she lost. And D will have to come back early from our vacation to meet the repair person on Weds so he can look at--but not fix--the fridge. This is actually okay as he has a bunch of other work going on and really can't take a whole week off right now.
It's not the vacation part that I mind. It's the stupidity part.