GD MF#%T**^cell phone

[7ivy7]

I just had to straighten out for the umteenth time my dear Robert's cell phone bill from Sprint. The online account was not updated. His service was cut off because the last payment failed to post online even though it was actually recorded when we checked via phone. He will not quit this service despite the fact that their record keeping/accounting is suspect. He claims that friends who have other cell phone services cannot get the coverage which he receives.

I do not have a cell phone. What he pays for the two phones on his account is (to me) totally ridiculous. HELP!
Thanks for any info you can provide.